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A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
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Customers can track their Community engagement directly from their Community member profile. Customers can also access a list of topics which they created, subscribed to, or otherwise engaged in, from their Notification feed. Further details on navigating around the PTC Community can be found in the PTC Community Information Center Welcome & How To’s forum.